Heisenberg - thank you for taking the time to post. Their is some merit to your observations. However many fair comments are made regarding Jehovah's Witnesses. The quote below has been posted before and is taken from, Can Jehovah's Witnesses Survive? by Trevor Willis.
It is important to realize the difference between the Watchtower Society and rank and file Jehovah’s Witnesses. The name Jehovah’s Witnesses refers to the many people who make up the congregations around the world; the membership. They will often be referred to as Witnesses. To become a Witness is relatively easy; to become an appointed member of the Watchtower Society’s management is far harder and can only be achieved by invitation. Very few are asked to join. The Governing Body manipulate all biblical text and decide how it applies Jehovah’s Witnesses. They are responsible for all policy, rules and doctrines; also the changes that have taken place in their teachings over the years.
The average rank and file Jehovah’s Witness is in a different category. Most of them are ordinary people who have been attracted to the movement by a genuine desire to understand the Bible and serve God as best they can. They are usually decent working class people, whose desire to do the right thing has led to their involvement. Their distant and sometimes hostile attitude towards those outside the movement is a result of what the Society call ‘mental regulating.’ This is achieved through magazines, books, lectures, question and answer discussions and private counseling, coupled with a fear of expulsion if they associate with anyone whom their Society see as a threat to their cause.
Most members would show a great deal more empathy if they were not actively encouraged to view all outsiders as sinners, who are about to be killed by the God they love. After many years in the movement and being trained to view all outsiders with suspicion, believing that they are a threat to their salvation, it is inevitable that some members are unable to feel love for people who are not part of their organization.